Returns & Exchanges
At Shop.Spam, we prioritize the freshness and safety of our food products; therefore, we accept returns on shelf-stable items within 30 days of delivery if they remain unopened and in their original packaging. Please note that perishable goods are non-returnable unless they arrive damaged or defective.
Initiate a Request
Contact our customer support team with your order number and photos of the items you wish to return or exchange.
Verification Process
Our quality assurance team will review your request within 48 hours to ensure the items meet our safety and resale standards.
Package Your Items
Once approved, securely pack the unopened goods using the original shipping materials to prevent damage during transit.
Receive Your Refund
After we receive and inspect the returned package, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing